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Privacy Policy



The Loft Fifth Avenue collects some personal data from its users.
Owner and Data Controller
Owner contact email: [email protected]

Types of Data collected

Among the types of Personal Data that The Loft 5th Avenue collects, by itself or through third parties, there are Cookies; Usage Data; first name; last name; company name; country; email address; geographic position; Data communicated while using the service; phone number; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); date of birth; city; gender.


Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.


Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using Theloft5thavenue.com unless specified otherwise, all Data requested by Theloft5thavenue.com is mandatory and failure to provide this Data may make it impossible for Theloft5thavenue.com to provide its services. In cases where Theloft5thavenue.com specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.


Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

Any use of Cookies – or of other tracking tools – by Theloft5thavenue.com or by the owners of third-party services used by Theloft5thavenue.com serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through Theloft5thavenue.com and confirm that they have the third party's consent to provide the Data to the Owner.



Mode of Processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.


The Data processing is carried out using computers and/or IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of Theloft5thavenue.com (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal Basis For Processing

The Owner may process Personal Data relating to Users if one of the following applies:

• Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law.

• Provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof.

• Processing is necessary for compliance with a legal obligation to which the Owner is subject.

• Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner.

• Processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

• Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
• Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.


The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Analytics, Contacting the User, Content commenting, Location-based interactions, Hosting and backend infrastructure, Interaction with external social networks and platforms, Interaction with live chat platforms, Registration and authentication, Registration and authentication provided directly by Theloft5thavenue.com, Traffic optimization and distribution, Displaying content from external platforms, Tag Management, Remarketing and behavioral targeting, Advertising and Managing data collection and online surveys.

For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:


Advertising

This type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on Theloft5thavenue.com, possibly based on User interests.

This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.

Some of the services listed below may use Cookies or other Identifiers to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside Theloft5thavenue.com. For more information, please check the privacy policies of the relevant services.



Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.


Contacting the User

Contact form (Theloft5thavenue.com)

By filling in the contact form with their Data, the User authorizes Theloft5thavenue.com to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

Personal Data processed: company name; country; email address; first name; last name.

Mailing list or newsletter (Theloft5thavenue.com)

By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning Theloft5thavenue.com Your email address might also be added to this list as a result of signing up to Theloft5thavenue.com after making a purchase.

Personal Data processed: email address; first name; last name.


Content commenting


Content commenting services allow Users to make and publish their comments on the contents of Theloft5thavenue.com.

Depending on the settings chosen by the Owner, Users may also leave anonymous comments. If there is an email address among the Personal Data provided by the User, it may be used to send notifications of comments on the same content. Users are responsible for the content of their own comments.

If a content commenting service provided by third parties is installed, it may still collect web traffic data for the pages where the comment service is installed, even when Users do not use the content commenting service.


Google Maps widget

Google Maps is a maps visualization service provided by Google LLC or by Google Ireland Limited, depending on the location Theloft5thavenue.com is accessed from, that allows Theloft5thavenue.com to incorporate content of this kind on its pages.

Hosting and backend infrastructure

This type of service has the purpose of hosting Data and files that enable Theloft5thavenue.com to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of Theloft5thavenue.com Some services among those listed below, if any, may work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.


Interaction with external social networks and platforms

This type of service allows interaction with social networks or other external platforms directly from the pages of Theloft5thavenue.com. 

The interaction and information obtained through Theloft5thavenue.com are always subject to the User’s privacy settings for each social network.

This type of service might still collect traffic data for the pages where the service is installed even when Users do not use it.

It is recommended to log out from the respective services in order to make sure that the processed data on Theloft5thavenue.com isn’t being connected back to the User’s profile.


Interaction with live chat platforms

This type of service allows Users to interact with third-party live chat platforms directly from the pages of Theloft5thavenue.com, for contacting and being contacted by Theloft5thavenue.com support service.


If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.


Location-based interactions

Geolocation (Theloft5thavenue.com)

Theloft5thavenue.com may collect, use, and share User location Data in order to provide location-based services.

Most browsers and devices provide tools to opt out from this feature by default. If explicit authorization has been provided, the User’s location data may be tracked by Theloft5thavenue.com


The geographic location of the User is determined in a manner that isn't continuous, either at the specific request of the User or when the User doesn't point out its current location in the appropriate field and allows the application to detect the position automatically.
Personal Data processed: geographic position.


Managing data collection and online servers

This type of service allows Theloft5thavenue.com to manage the creation, deployment, administration, distribution and analysis of online forms and surveys in order to collect, save and reuse Data from any responding Users.

The Personal Data collected depend on the information asked and provided by the Users in the corresponding online form.

These services may be integrated with a wide range of third-party services to enable the Owner to take subsequent steps with the Data processed - e.g. managing contacts, sending messages, analytics, advertising and payment processing.

Registration and authentication

By registering or authenticating, Users allow Theloft5thavenue.com to identify them and give them access to dedicated services.

Depending on what is described below, third parties may provide registration and authentication services. In this case, Theloft5thavenue.com will be able to access some Data, stored by these third-party services, for registration or identification purposes.

Some of the services listed below may also collect Personal Data for targeting and profiling purposes; to find out more, please refer to the description of each service.


Registration and authentication provided directly by Theloft5thavenue.com

By registering or authenticating, Users allow Theloft5thavenue.com to identify them and give them access to dedicated services. The Personal Data is collected and stored for registration or identification purposes only. The Data collected are only those necessary for the provision of the service requested by the Users.


The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following:

Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof.
Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.


Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights.

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.


Additional information about Data collection and processing

Legal action

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of Theloft5thavenue.com or the related Services.

The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.


Additional information about User's Personal Data

In addition to the information contained in this privacy policy, Theloft5thavenue.com may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.


System logs and maintenance

For operation and maintenance purposes, Theloft5thavenue.com and any third-party services may collect files that record interaction with Theloft5thavenue.com (System logs) use other Personal Data (such as the IP Address) for this purpose.


Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled

Theloft5thavenue.com does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.


Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within Theloft5thavenue.com and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.


Latest update: 28th April, 2023